LineHQ // network OPERATIONAL · 99.95%

// your mobile is the phone

Your mobile is the phone.
We're the number that remembers every call.

A local, 07 mobile, 0800 or 03 business number that rings the phone you already carry. When transcription is switched on, each voicemail or receptionist message arrives as a card: what they wanted, how urgent, what to do next.

It can't dial 999. It can tell you what the caller wanted. Your mobile stays your phone.

▸rings your own mobile ▸from £4.99/mo ▸no contract

Voicemail · 020 7946 0815 SUMMARY FREE

Wants a rewiring quote for a three-bed semi in Leeds, hoping for a site visit this week. Repeat caller; chased once already.

positive urgent 1:42 · transcribed

Call back before Thursday to book the site visit Send the standard rewiring quote sheet

From: 07700 900123
Left at: Tue 09:14

Example card · written in-house on UK servers · summary never billed

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rings your own mobile::remembers every call::no contract::rings your own mobile::remembers every call::no contract:: rings your own mobile::remembers every call::no contract::rings your own mobile::remembers every call::no contract::

// in one line

What is a UK virtual phone number?

A UK virtual phone number is a real local city, 07 mobile, 0800 or 03 number that is not tied to a SIM or physical line. Calls forward to your mobile, landline or team phone, so you can run a professional business line from the phone you already own. LineHQ is deliberately not a phone system: your mobile stays the phone, and LineHQ is the number that remembers every call — recording, voicemail-to-email, a virtual receptionist and a free AI call card for transcribed voicemails and messages, from £4.99/mo with no contract.

Does it ring my own mobile?

Yes — basic forwarding rings your existing phone. The Android app and SIP devices are optional when you want app ringing or outbound calling with Professional Calling.

How much does it cost?

Packages start at £4.99/mo with no contract — that covers number rental and voicemail allowance: 300 minutes on local/03 numbers, or 50 minutes on UK 07 mobile numbers. Forwarded calls are pay-as-you-go at 5p/min, or bundled into a monthly allowance on the plans above.

How quickly can I get one?

New numbers can be live in minutes, and you can keep your existing number by porting it in for free.

// 01 — the call card

Hang up knowing what happened.

When voicemail or receptionist-message transcription is switched on, each completed transcript is written up as a card — the gist, the caller's mood, how urgent it is, and what to do next — and the card is what lands in your inbox, not a two-minute recording to replay. Recorded calls get the same treatment when you transcribe them. It all happens in-house, on our own UK servers: your calls are never sent to a third-party AI service. The AI summary is free on every package; transcription minutes use your plan allowance first, then wallet credit.

Get my number →

what lands in your inbox SUMMARY FREE

Wants a rewiring quote for a three-bed semi in Leeds, hoping for a site visit this week. Repeat caller; chased once already.

positive urgent 1:42 · transcribed

Call back before Thursday to book the site visit Send the standard rewiring quote sheet

From: 07700 900123
Left at: Tue 09:14

Example card · written in-house on UK servers · summary never billed

Email subject: “Voicemail: wants a rewiring quote for a three-bed semi in Leeds, hoping for a site visit this week”

// 02 — routing

Calls find you — mobile, desk, or the whole team.

Ring your mobile first, then the office. Or everyone at once. Set ring order, time-of-day rules and fall back to voicemail-to-email — all from the dashboard.

Build my call flow → Android app

incoming +44 20 7946 0815

mobile

laptop

desk

// 03 — features

A whole phone system, minus the phone system.

Four things a business line gets hired to do. Find yours — each rung lists exactly what LineHQ gives you for it.

FREE included at no extra cost MOBILE+ RECEPTION+ SCALE unlocked by that package

Look established

Callers should hear a proper company — whatever size you are this morning.

A brand-new UK numberpick a local 020/0161, 07 mobile, freephone 0800 or national 03 line — yours in a few clicks, nothing to arrange.
Or bring your ownFREE PORTalready got a number customers know? port it in free — optional, never required.
AI receptionistRECEPTION+answers in your name and offers press-1 departments.
Menus that keep themselves currentRECEPTION+re-voice themselves when your departments change — nothing to re-record.
Professionally recorded greetingFREEask, and we'll voice one for you — on the house.
Business ProfilesSCALErun more than one brand, each with its own greeting and voice.

Never miss a call

Every ring finds a person — or fails somewhere useful, not into thin air.

Ring the teameveryone at once, or one after another until someone answers.
Business-hours schedulesdaytime to the shop floor, evenings straight to voicemail.
Call whisper"press 1 to accept" — you know it's a work call before it connects.
Voicemail to emailthe message lands in your inbox as a secure link the moment the caller hangs up.
Spam-caller blocklistknown nuisance callers never ring through again.
Inbound textstexts to your number arrive in the dashboard, kept with the call history.
Desktop alerts in your browserFREEthe LineHQ Pulse Chrome extension pings you the moment a call, voicemail or unhappy caller lands — no portal tab needed.

Know every call

What was said, who's chasing you, and what to do next — without replaying the tape.

Call recordingwith a consent prompt; played back in your dashboard, never emailed.
Transcriptionturn calls and voicemails into text — on every plan, with included minutes from Mobile up.
AI call summariesSUMMARY FREEthe gist, the mood, how urgent it is, and the action items — all processed in-house once a transcript exists.
CRM integrationsMOBILE+connect HubSpot, Zoho CRM or Pipedrive so calls, voicemails and summaries land on the right customer record.
Analytics & CSV exportbusy hours, missed calls, answer rates — and the raw data when you want it.
Live dashboardwatch calls arrive and get answered as it happens.

Run it like a pro

The controls and paperwork your accountant — and whoever does your IT — will sign off.

Team members & rolesowners control the spend; members handle the day-to-day.
REST API & tokenspull calls, numbers and billing into your tools, then update caller ID, routing, SMS and support workflows.
2FA & passkeysproper account security, not just a password.
Printable VAT receiptsaccountant-ready, for every payment.
Calling creditevery call and charge accounted to the penny — no surprise invoices.
Fraud caps built inspending limits mean the bill can't run away — even if a login does.

Every rung starts at £4.99/mo — no contract.

The chips above are the whole upgrade path. Climb when the job demands it, not before.

Compare packages How it works

// 04 — crm integrations

Put every call where the customer record lives.

Connect HubSpot, Zoho CRM or Pipedrive. LineHQ matches the caller number, logs the call, and keeps recordings, transcripts and AI summaries behind secure LineHQ links.

Explore CRM Sync → Connect my calls

crm_sync.queue MOBILE+

Maya Thompson

HubSpot

Answered call · 04:12 · summary and recording link attached

Brighton Studio Ltd

Zoho CRM

Voicemail logged · transcript ready · follow-up marked urgent

Tom Riley

Pipedrive

Missed call logged · secure LineHQ call link added to activity

Example activity · owner-managed add-on

// 05 — pipeline

Three steps, no sales call.

[ 01 ]

Pick a new number

Search local city, 07 mobile, 0800 or 03 numbers and reserve one in a few clicks. Already have a number? You can bring it instead — porting is free.

[ 02 ]

Say where it rings

Add the phones to forward to, set ring order and turn on recording or voicemail.

[ 03 ]

Choose a package & go live

Pick the package that fits — your number's included — and activate it in minutes.

// why it matters

A missed call is a lost customer.

1 in 5

UK customers won’t try again if a business doesn’t answer the first time — so an unanswered call is often a lost sale.¹

31 Jan 2027

The UK’s analogue phone network (PSTN) switches off. Port your landline number to a virtual line that rings your mobile before then.²

5.7m

UK small and medium businesses — 99.9% of all UK businesses. LineHQ is built for them, not the enterprise.³

Sources: 1. “No Second Chances” UK missed-call survey, 2025; 2. Openreach, PSTN switch-off (31 January 2027); 3. UK Parliament, House of Commons Library business statistics, 2025.

// 06 — pricing

Packages for a simple line, mobile routing, or a receptionist.

Start pay-as-you-go from £4.99 — number rental, voicemail allowance, and forwarded calls charged only when they happen. Local/03 numbers include 300 voicemail minutes on Pay As You Go; UK 07 mobile numbers include 50. Pay As You Go can forward to UK mobiles at 7p/min; step up when you want a monthly bundle of forwarding minutes or a virtual receptionist to answer and route calls. Creating an account is free — you only pick a package when you're ready to go live.

Pay As You Go

£4.99/mo

or £49.90/yr · save 2 months

For a business line that mostly takes messages

£4.99 covers number rental and voicemail allowance
1 UK number: local, 03, 0800 or mobile
Voicemail: 300 mins on local/03, 50 mins on 07
Forwarded calls 5p/min to UK landlines, 7p/min to standard UK mobiles
0800/freephone calls from 8p/min
Recordings kept 30 days

Start Pay As You Go

Mobile

£9.99/mo

or £99.90/yr · save 2 months

For owners who answer on mobile

1 UK number included
500 UK landline/mobile minutes
Recording & voicemail-to-email
Professional Calling add-on available
CRM Sync add-on available
5p / min thereafter
Recordings kept 90 days

Choose Mobile

Reception

£19.99/mo

or £199.90/yr · save 2 months

For teams that need calls answered properly

2 UK numbers included
1,500 UK landline/mobile minutes
Virtual receptionist included
Professional Calling add-on available
CRM Sync add-on available
Simultaneous & sequential ring
Recordings kept 180 days

Get Reception

Scale

£39.99/mo

or £399.90/yr · save 2 months

For call-heavy operations

5 UK numbers included
4,000 UK landline/mobile minutes
Virtual receptionist included
Professional Calling included
CRM Sync add-on available
Priority UK support
Recordings kept 365 days

Go Scale

Prices exclude VAT · Pay As You Go includes no forwarding minutes: 5p/min to UK landlines and 7p/min to standard UK mobiles · PAYG voicemail allowance: 300 mins on local/03 numbers, 50 mins on UK 07 mobile numbers · 0800/freephone calls from 8p/min, or 10p/min when forwarded · higher packages include UK landline and mobile forwarding minutes · voicemail minutes are for taking messages, not forwarding · save 2 months on any plan paid annually · cancel anytime.

// what changes between packages

Every package, side by side.

The rows below are the differences. Everything not listed — call recording, free AI summaries, voicemail-to-email, the spam blocklist, call whisper, analytics with CSV export, the API, and 2FA with passkeys — is on every package. Transcription is available on every plan too; the included-minutes row shows what each tier bundles before pay-as-you-go.

feature	Pay As You Go	Mobile	Reception	Scale
UK numbers included	1	1	2	5
Forwarding minutes	Pay as you go (5p landline, 7p mobile)	500 mins	1,500 mins	4,000 mins
Voicemail minutes	300 mins local/03, 50 mins 07	300 mins	500 mins	1,000 mins
Included transcription	On demand	60 mins	300 mins	1,000 mins
Forward to mobiles
0800/freephone PAYG	8p inbound / 10p forwarded	—	—	—
Professional Calling	Not self-serve	£9.99/mo add-on	£9.99/mo add-on	Included
CRM Sync	Not available	£9.00/mo add-on	£9.00/mo add-on	£9.00/mo add-on
Virtual receptionist	—	—
Business Profiles (multi-brand)	—	—	—
Simultaneous calls	1	3	8	15
Recording history	30 days	90 days	180 days	365 days
Priority UK support	—	—	—

// 07 — questions

Virtual numbers, answered.

What is a UK virtual number?

A virtual number is a real UK phone number — local city numbers like 020 or 0161, 07 mobile numbers, freephone 0800 or national 03 — that isn't tied to a physical line. Calls to it are forwarded to any phone you choose: your mobile, your desk, or the whole team.

Do I get a new number, or bring my own?

Most people start with a brand-new number — pick a local, 07 mobile, 0800 or 03 line and it's yours, with nothing to arrange with anyone else. If you'd rather keep a number your customers already know, porting one in is free too — but it's entirely optional.

Is there a contract?

No contract and no lock-in. Packages start at £4.99/mo and you can cancel anytime. Pay As You Go includes no forwarding minutes — the £4.99 covers number rental plus voicemail allowance: 300 minutes on local/03 numbers, or 50 minutes on UK 07 mobile numbers. Forwarded calls are 5p/min to UK landlines or 7p/min to standard UK mobiles from calling credit. 0800/freephone calls are billed separately from 8p/min. The plans above it include a monthly bundle of forwarding minutes, and you only pay for what you use beyond it.

Can I record calls?

Yes — optional per-number call recording with a consent announcement. Recordings are stored securely and played back in your dashboard, never emailed, with per-package retention.

How quickly can I go live?

Choose a number, top up or pick a package, set where calls ring, and you can be live in minutes.

What do the free AI call summaries include?

Every transcribed call or voicemail gets a free AI summary — the gist, the caller's mood, how urgent it is, and any action items. All of it is generated in-house on our own UK servers: your call audio and transcripts are never sent to a third-party AI provider, and the summaries themselves are never billed. Transcription minutes use your plan allowance first, then wallet credit; Mobile and above include a monthly allowance, and Pay As You Go transcribes on demand.

Can I call 999 from a LineHQ number?

No — and we're upfront about that. LineHQ is your inbound business line; it can't make emergency calls, so your mobile keeps handling 999/112 exactly as it does today. LineHQ complements your phone — it doesn't replace it.

// ready when you are

Get your UK number
on the line today.

Search, choose and set up your call handling — no contract, no sales call.

Find my number → See pricing

▸free to sign up ▸no contract ▸cancel anytime

Your mobile is the phone.We're the number that remembers every call.