// call analytics
Business call analytics
Know what your phone is actually doing. LineHQ turns every call into data — busy hours, missed calls, answer rates and call volumes — on a live dashboard you can filter, with a one-click CSV export when you want the raw numbers in your own tools.
Answer rates & missed calls
See how many calls you’re answering, how many slip to voicemail, and when — so you can staff the phone when it matters.
Busy-hour insight
Spot your peak call times across the day and week and route the team to match.
Live call log
Every call lands in a filterable history — number, direction, outcome, cost, recording and transcript status — updating as calls happen.
CSV export
Pull the raw call data into a spreadsheet or your own reporting in a single click.
Frequently asked questions
What call analytics does LineHQ show?
Your dashboard reports call volumes, busy hours, answer rates and missed calls, alongside a filterable live call log of every call — its number, direction, outcome, duration, cost and whether it was recorded or transcribed.
Can I export my call data?
Yes. You can export your call log to CSV in one click, so you can analyse it in a spreadsheet or feed it into your own reporting tools.
Is analytics an extra cost?
No — the analytics dashboard, live call log and CSV export are included on every package from £4.99/mo.
Ready when you are
Set up a professional UK line in minutes. From £4.99/mo, no contract, cancel anytime.