// ai call answering
AI call answering for UK business
Let the calls answer, sort and write themselves up. LineHQ greets callers with a virtual receptionist, and — when you transcribe a call or voicemail — writes a free AI summary of it: the gist, the caller’s mood, how urgent it is and the action items. It all runs in-house on our own UK servers: your calls are never sent to a third-party AI service. Transcription is available on every plan, with included minutes from Mobile up.
Answered automatically
A virtual receptionist greets callers in your name and routes them with press-1 department menus — no operator needed.
Written up for you
Transcribe a call or voicemail and our AI turns it into the gist, the caller’s mood, how urgent it is and the action items — automatically once the transcript exists.
Free AI summaries
Summaries are included on every package and never debit your balance — you only pay for transcription minutes beyond your allowance.
In-house, on UK servers
Transcription and summarisation run on our own UK infrastructure. Your call audio and transcripts are never sent to a third-party AI provider.
Frequently asked questions
What does AI call answering actually do?
It combines three things: a virtual receptionist that greets and routes callers automatically, transcription that turns the call or voicemail into text, and an AI summary that pulls out the gist, sentiment, urgency and action items — so you know what happened without replaying the call.
Is my call data sent to a third-party AI like ChatGPT?
No. Transcription and AI summaries are processed in-house on our own UK-based servers. Your call audio, transcripts and summaries are never sent to a third-party AI provider and are never used to train external models.
Does the AI summary cost extra?
The summaries themselves are free on every package and never touch your wallet. Transcription comes with included minutes per plan, with a small per-minute rate beyond that.
Ready when you are
Set up a professional UK line in minutes. From £4.99/mo, no contract, cancel anytime.