// your account, spoken to
Set up your business phone by asking your AI assistant
Connect Claude or ChatGPT to your LineHQ account and say what you want: “forward my new number to my mobile on weekdays, voicemail after six.” Your assistant reads your setup, makes the change through the same checks as the dashboard, and tells you what it did.
Works with Claude and ChatGPT · OAuth sign-in · no API keys to paste
Connect in two minutes
1 · Copy the connector address
This is LineHQ’s assistant address — it identifies the service, not your account:
https://linehq.co.uk/mcp/account
Copied — paste it into your assistant.
2 · Add it to your assistant
Claude: Settings → Connectors → Add custom connector → paste the address and add. On a Team/Enterprise plan an owner adds it under Organisation settings → Connectors first.
ChatGPT (paid plans): Settings → Connectors → Advanced → switch on Developer mode, then back in Connectors choose Create, paste the address and pick OAuth.
3 · Sign in and choose
Your assistant sends you to the normal LineHQ sign-in (passkeys and two-factor included). On the approval screen you also choose: set up only, or set up + call data (call history, voicemail summaries, transcripts). Disconnect whenever you like.
What your assistant can do
Set up and change call routing
Forward to mobiles or devices, simultaneous or in order, business-hours schedules, IVR options, recording on or off — described in plain English, saved through the same validation as the dashboard.
Keep voicemail in order
Pick which greeting each number plays, and (owners) add colleagues or an answering service to a number’s voicemail emails — with their double opt-in confirmation.
Deal with nuisance callers
“Block whoever just called” — rejected outright or sent straight to voicemail, across every number or just one.
Answer questions from your own account
What’s on the account, what still needs setting up, who called this week and what they wanted — from your call history and AI call summaries.
What it can never do
No spending, ever: it cannot top up your wallet, buy or release numbers, send texts, create calling devices or change billing — those stay yours, in the portal. Every assistant action is recorded on your account (who, what, when), team roles apply unchanged, and routing changes are protected against overwriting a colleague’s concurrent edit. Disconnecting the assistant takes one click.
Questions, answered
Which AI assistants work with LineHQ?
Any assistant that supports remote MCP connectors over OAuth — including Claude (claude.ai and Claude Desktop, via Add custom connector) and ChatGPT (paid plans, via the Developer-mode connector setting). You add the LineHQ connector address, sign in to your LineHQ account, and approve access.
Can my assistant spend money on my account?
No. The connection is read-and-configure only: it can change call routing, greetings and blocked callers, but it cannot top up, buy or release numbers, send texts, create SIP devices or touch billing. Those always stay in your hands, in the portal.
Is it safe to let an AI change my call routing?
Changes go through exactly the same validation as the LineHQ dashboard, your team roles still apply, routing updates are protected against overwriting someone else's concurrent change, and every action is recorded on your account with who did it and when. You can disconnect an assistant at any time.
Can I connect an assistant without giving it my call history?
Yes. The approval screen has a "set up only" choice: untick call data and the assistant can configure routing, greetings and blocked callers but cannot read call history, voicemail summaries or transcripts. LineHQ enforces the choice on every request — it is not something the assistant can talk its way around.
Do my team members get the same access?
Each person connects as themselves. A team member's assistant can do what that member can do in the portal — owner-only actions like inviting people or adding voicemail recipients stay owner-only.
New to LineHQ? Start with a number and a plan, then connect your assistant.