// ai receptionist · cleaner
AI receptionist for your cleaner business
Callers to a cleaner business ring about regular home cleaning, one-off deep cleans and end of tenancy cleaning. LineHQ's AI receptionist answers in your name within a couple of seconds, asks the questions you would ask, takes the name and number, and passes on a message a person can act on. It never quotes a price you have not given it, and a real emergency gets the right advice, not a sales pitch.
// the short answer
The AI receptionist is included on the Reception plan: 60 minutes included, about 30 answered calls, then prepaid minute bundles or 15p a minute. Pick the Cleaner starter pack on the Knowledge page and it knows your trade's questions before you have typed a word.
Last reviewed October 2026
Regular home cleaning
Weekly or fortnightly cleaning of your home, with the same cleaner each time wherever we can.
One-off deep cleans
A thorough top-to-bottom clean, including inside cupboards, skirting boards and behind appliances.
End of tenancy cleaning
Cleaning a property to the standard a landlord or letting agent expects at the end of a tenancy.
After-builders cleaning
Clearing dust and debris and cleaning every surface once building or decorating work is finished.
// what it asks
The questions a cleaner would ask, asked for you
The starter pack gives the receptionist your trade's triage questions and the signs that a call is urgent. An urgent call gets the caller's name and number first and a promise that a person will ring back straight away.
They want a regular clean
It asks, one at a time: "Is it a house or a flat, and roughly how many bedrooms and bathrooms?" "Would you like weekly or fortnightly, and which days suit you best?" "Are there any pets at home?"
They want a one-off or deep clean
It asks, one at a time: "Roughly how many rooms are there, and is there anything that needs special attention?" "When would you like it done?"
They want an end of tenancy clean
It asks, one at a time: "When is the move-out date, and will the property be empty of furniture?" "Does the landlord or agent have a checklist you need us to follow?" "Do the oven, carpets or windows need to be included?"
They want an after-builders clean
It asks, one at a time: "Is the building work finished, and which rooms were affected?" "Is there a lot of dust, or mainly paint and plaster marks?"
Frequently asked questions
A caller asks: "How much do you charge?"
The receptionist says: "It depends on the size of the property and the kind of clean you want. Tell me a little about it and a person will come back to you with a price."
A caller asks: "Do you bring your own cleaning products and equipment?"
The receptionist says: "Yes, we bring everything we need. If you would rather we used your own products, just say so."
A caller asks: "Are your cleaners insured and vetted?"
The receptionist says: "Yes, everyone who works for us is insured and has been checked before they start."
A caller asks: "Will I have the same cleaner each time?"
The receptionist says: "For regular cleans we do our best to send the same person every time, so they get to know your home."
A caller asks: "Do I need to be at home while you clean?"
The receptionist says: "No, many customers give us a key or a code. We will agree how you would like us to get in when we set up the booking."
A caller asks: "How long does a clean take?"
The receptionist says: "It depends on the size of the property and the kind of clean. A person will tell you how long to allow when they confirm your booking."
A caller asks: "Can I cancel or move a booking?"
The receptionist says: "Yes, just let us know as early as you can. A person will explain our notice period when they ring you back."
A caller asks: "Do you do end of tenancy cleans?"
The receptionist says: "Yes, and we know the standard letting agents look for. Tell me the move-out date and the size of the property and a person will book it in."
What will it never do for a cleaner?
It never handles removing rubbish and large items, gardening and outside paving, clearing hoarded properties and cleaning up after a crime or an unattended death. Anything it cannot answer becomes a message with the caller's name and number.
How much does the AI receptionist cost?
It is included on the Reception plan: 60 minutes included, about 30 answered calls. After that you can buy a prepaid bundle of minutes or pay 15p a minute from calling credit. Scale includes 200 minutes, about 100 answered calls.
Ready when you are
Set up a professional UK line in minutes. From £4.99/mo, no contract, cancel anytime.