// ai receptionist · electrician
AI receptionist for your electrician business
Callers to a electrician business ring about fault finding and repairs, fuse board replacement and rewiring. LineHQ's AI receptionist answers in your name within a couple of seconds, asks the questions you would ask, takes the name and number, and passes on a message a person can act on. It never quotes a price you have not given it, and a real emergency gets the right advice, not a sales pitch.
// the short answer
The AI receptionist is included on the Reception plan: 60 minutes included, about 30 answered calls, then prepaid minute bundles or 15p a minute. Pick the Electrician starter pack on the Knowledge page and it knows your trade's questions before you have typed a word.
Last reviewed October 2026
Fault finding and repairs
Tracing and fixing tripping circuits, dead sockets, and lights that have stopped working.
Fuse board replacement
Replacing old fuse boards with a modern consumer unit with safety trips on every circuit.
Rewiring
Full and partial rewires of houses and flats, with the walls made good afterwards.
Extra sockets, lights and switches
Adding or moving sockets, light fittings, outside lights and dimmer switches.
// what it asks
The questions a electrician would ask, asked for you
The starter pack gives the receptionist your trade's triage questions and the signs that a call is urgent. An urgent call gets the caller's name and number first and a promise that a person will ring back straight away.
The power has gone off
It asks, one at a time: "Has the whole property lost power, or just some rooms?" "Have your neighbours lost power as well?" "If you reset the fuse board, does it trip again straight away?"
A socket or light is not working
It asks, one at a time: "Is it one fitting or several?" "Did anything happen just before, such as a new appliance being plugged in?" "Is there any smell of burning or any scorch marks?"
The fuse board keeps tripping
It asks, one at a time: "Do you know which switch is tripping?" "Does it trip when you use a particular appliance?" "How often is it happening?"
They want new sockets, lights or switches fitted
It asks, one at a time: "How many, and in which rooms?" "Is it a house or a flat, and roughly how old is the wiring?"
Frequently asked questions
A caller asks: "Are you qualified and registered?"
The receptionist says: "Yes, we are fully qualified and registered, and the work we do is certified. If you would like to see the registration details, a person will be happy to send them over."
A caller asks: "Do you take on small jobs?"
The receptionist says: "Yes, no job is too small. Replacing a socket or a light fitting is as welcome as a full rewire."
A caller asks: "Can you give me a price over the phone?"
The receptionist says: "For most jobs we need to see what is involved before we can give a firm price. Tell me what you need and a person will come back to you with a quote."
A caller asks: "Do you charge a call-out fee?"
The receptionist says: "It depends on the job. A person will explain how we charge when they ring you back."
A caller asks: "How soon can someone come out?"
The receptionist says: "That depends on how busy we are and how urgent your job is. Let me take your details and a person will ring you back to arrange a time."
A caller asks: "Will I get a certificate for the work?"
The receptionist says: "Most electrical work has to be certified, and we provide the paperwork for everything we do."
A caller asks: "Do you do landlord safety checks?"
The receptionist says: "Yes, we carry out electrical safety inspections and issue the condition report landlords need."
A caller asks: "Do you tidy up afterwards?"
The receptionist says: "Yes, we leave the place as we found it. Where walls are cut into for new cables, we fill and make good ready for decorating."
What will it never do for a electrician?
It never handles gas appliances and boilers, plumbing, television aerials and satellite dishes and the main supply cable and meter, which belong to the network operator. Anything it cannot answer becomes a message with the caller's name and number.
How much does the AI receptionist cost?
It is included on the Reception plan: 60 minutes included, about 30 answered calls. After that you can buy a prepaid bundle of minutes or pay 15p a minute from calling credit. Scale includes 200 minutes, about 100 answered calls.
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