// ai receptionist · salon & barber

AI receptionist for your salon & barber

Callers to a salon & barber ring about appointments, hair cutting and styling and colour. LineHQ's AI receptionist answers in your name within a couple of seconds, asks the questions you would ask, takes the name and number, and passes on a message a person can act on. It never quotes a price you have not given it, and a real emergency gets the right advice, not a sales pitch.

// the short answer

Hear it now: call 020 4634 7131 and press 2 to be answered as a salon & barber. The AI receptionist is included on the Reception plan: 60 minutes included, about 30 answered calls, then prepaid minute bundles or 15p a minute.

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Last reviewed October 2026

Appointments

Booking a cut, colour, treatment or beauty appointment. We take what you would like, who with and when suits, and the salon confirms the time.

Hair cutting and styling

Cuts, blow dries, styling for occasions, and barbering.

Colour

Full colour, highlights, balayage and toners. A new colour usually needs a skin test in advance; the salon will explain.

Treatments

Conditioning treatments, keratin and smoothing. The salon will advise what suits your hair.

// what it asks

The questions a salon & barber would ask, asked for you

The starter pack gives the receptionist your trade's triage questions and the signs that a call is urgent. An urgent call gets the caller's name and number first and a promise that a person will ring back straight away.

They want an appointment

It asks, one at a time: "What would you like done?" "Is there a stylist or therapist you would like to see, or is anyone fine?" "Which days and times suit you?"

They want a colour

It asks, one at a time: "Have you had colour with us before, or is this a new colour?" "Roughly what are you hoping for, such as a full colour, highlights or a refresh?"

They want to change or cancel an appointment

It asks, one at a time: "What is your name, and when was the appointment?" "Would you like another time, or just to cancel?"

They are asking about an occasion such as a wedding

It asks, one at a time: "What is the date, and how many people would need doing?" "Would you like it at the salon or somewhere else?"

Frequently asked questions

A caller asks: "Can I book an appointment?"

The receptionist says: "Yes. Tell me what you would like done, whether you have a preferred stylist, and the days and times that suit, and the salon will confirm the time with you."

A caller asks: "Do you have anything free today?"

The receptionist says: "The salon will check and confirm. Tell me what you would like done and what time you could come in, and they will ring or text you back."

A caller asks: "How much is a cut and colour?"

The receptionist says: "The salon will confirm prices, as they depend on the stylist and your hair. Tell me what you have in mind and they will ring you back."

A caller asks: "Do I need a patch test for colour?"

The receptionist says: "If it is a new colour or you have not been for a while, usually yes, a couple of days before. The salon will confirm when you book."

A caller asks: "Can I just walk in?"

The receptionist says: "The salon will tell you whether walk-ins are taken. It is safest to leave your details so they can confirm a time."

A caller asks: "Do you cut children's hair?"

The receptionist says: "Tell me how old the child is and what you would like done, and the salon will confirm."

A caller asks: "I need to cancel my appointment."

The receptionist says: "Thank you for letting us know. Tell me your name and the date and time of the appointment and I will pass it on."

A caller asks: "Can I book with a particular stylist?"

The receptionist says: "Tell me who you would like and when suits, and the salon will check their diary and confirm."

What will it never do for a salon & barber?

It never handles confirming an appointment time on this call, quoting prices, advising which colour or treatment to have and saying whether a particular stylist is free. Anything it cannot answer becomes a message with the caller's name and number.

How much does the AI receptionist cost?

It is included on the Reception plan: 60 minutes included, about 30 answered calls. After that you can buy a prepaid bundle of minutes or pay 15p a minute from calling credit. Scale includes 200 minutes, about 100 answered calls.

Ready when you are

Set up a professional UK line in minutes. From £4.99/mo, no contract, cancel anytime.

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